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Terms of Sale

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These Terms of Sale apply to all offers of Tropparoba.it, to all orders placed by the customer and to all agreements between us and the customer in relation to the products and services offered on the website.

Return rights

We are committed to offering quality products and guaranteeing total customer satisfaction.

Sending the wrong item or receiving a damaged item.

If the item that was sent to you is not the one requested or presents damage or deterioration, you can send by e-mail a digital photo of the wrong or damaged article and the packaging with which you received it at administration@aquilonepubblicitario.it. Enter in the body of the message: order number and item number, a brief description of the reason for the return, indicating whether you wish to replace the product or prefer to receive a refund. The request must be sent within 14 days of receipt of the item. The request will be processed within 48 hours and you will receive an email that will inform you of the start of the procedure for the replacement of the product or for the refund. In the event that you choose to be reimbursed, the refund will cover the total price of the item excluding shipping costs.

Return for other reasons

If the item received is in good condition but you have changed your mind, there is no problem! If you are not satisfied with the product, you can return it within 14 days of receipt and get a full refund of the price. To return your item (or items) please pack it in the box or in the original tube We also remind you that the direct cost of shipping for the return of the items will be your responsibility and in this regard we strongly recommend sending the envelope via a channel that allows you to follow the status of the shipment. If you return an item that can not be sent by post, the shipping costs for the return will be at your charge.

Payment of refunds

Refunds will be issued with the same payment method used for the initial transaction. No additional charges will be applied to the refund. The refund will not be issued until we receive the item (s) concerned or you have not produced proof of delivery, any of these events occur first.

Substitutions

If you have received the article in good condition but still want to replace it with a different size or a different product, please send it back to get the refund according to the procedure described in "Returns for other reasons" and to place a new order.

Acceptance of the order

We reserve the right to refuse or cancel any order. In this case you can only receive the return of any sum (or amounts) paid in relation to the order.

Price

Despite the price of the product shown on the website, we can not confirm the price of the item until the order is placed. Despite our commitment, the price of a small number of items shown on the website may not be correct as a result of price changes made during the period of your visit to the website. However, we DO NOT charge your credit card order until when the order does not arrive at the shipping process. If the price of an item is higher than the declared one, your only appeal is to cancel the order.

Product descriptions

We try to describe our products as accurately as possible. However, we do not guarantee that product descriptions or other website content are completely accurate, complete, reliable, up-to-date or error-free. If a product offered by us and purchased by you is not as described, your only remedy is to return the product if it was not used by you to receive the replacement, refund or credit.

Disclaimer

We are not responsible for any financial damage (including but not limited to the cost of replacing any purchase) that may occur due to delayed delivery, non-availability or product compliance.

Changes and rescues clause

We reserve the right to change the website, policies, Terms of Use and these Terms of Sale at any time and at our sole discretion. Therefore, you will need to review our policies, terms and conditions at each visit to the website. Your continued use of the website as a result of these changes constitutes binding acceptance of such changes. If any terms or conditions contained herein are deemed invalid, void or for any reason not applicable, these terms or conditions will be considered divisible and will not affect the validity and applicability of the remaining terms and conditions.


Conditions of use

Welcome to Tropparoba.it. The provision of our services and products is subject to the following terms and conditions. Use of the website implies acceptance of these terms and conditions for which you should examine them carefully. The website is owned and operated by Aquilone Insegne srls.

License and access to the website

We grant you a limited and revocable license to access and use the website as our customer for personal purposes. However, it is not allowed:

  • reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product list, product description, price, layout, page design, elements protected by the "trade dress" or legislation on the protection of the appearance of products, trademark, logo or other content ("Website Content") for any commercial purpose except where expressly granted
  • use robots, spiders or tools for data mining or extraction of data or processes to monitor, extract or copy Website Content except in operations or use of Internet search engines, presence counters or similar technologies
  • Use meta tags, search terms, key terms or similar that contain the website name or trademarks used on the website
  • Participate in activities that interfere with the website or with the use of the website by other users
  • modify, create jobs derived from, reverse engineer, decompile or disassemble any technology used to provide the website, and services offered by the website
  • assist or encourage third parties to participate in activities prohibited by these Terms of Use.

Any use of the Website or Web Site Content not expressly authorized herein is prohibited and will result in immediate termination of the license granted here.

Communications in electronic format

You agree to receive communications by e-mail. The user agrees that all agreements, notices, disclosures and other communications provided by e-mail meet all the legal requirements that require written communications.

Bill

By using the site, you are responsible for protecting the privacy of your account and password and for controlling access to your computer. The user accepts responsibility deriving from all the activities that take place in relation to this account and password. We reserve the right, at our discretion, not to grant services, terminate accounts, remove or modify contents or cancel orders.

Compliance with copyright and trademark; complaints

We respect the intellectual property rights of other entities. If you believe that your work has been copied or used on the Website in any manner that constitutes a violation of copyright or trademark, you can forward notification of the incident using the procedure described in the following paragraph. Except on limited occasions covered by authorized agreements, we do not reproduce or manufacture the products offered on our site, but we acquire or acquire the license on products from third-party suppliers who claim to have sufficient rights to display and sell the products on the website. Receipt of the good faith complaint regarding the violation, or at the moment of recognition of a real or alleged infringement by other means, we will remove such products subject to the actual or alleged violation from the website and / or cease the sale of such products during the our survey.

Notice and procedure for making a claim concerning copyright infringement or trademark infringement

If you believe that your work has been copied, distributed or used on the Website in any way that constitutes a violation of copyright or trademark, please contact us at amministrazione@aquilonepubblicitario.it, providing adequate evidence of the violation.

Use of messaging services

The user undertakes not to use the website to send, transmit or otherwise make available in any way content (I) that is not permitted by law, harmful, obscene, obnoxious, threatening, defamatory, harassing, slanderous, invasive privacy of others or otherwise objectionable, (ii) violating the intellectual property rights of any part or (III) containing a letter from a chain of St. Anthony or constituting any form of mass mailing. You may not use a false e-mail address or otherwise provide misleading information regarding the origin of such content. Even if the content sent by users is not reviewed regularly, we reserve the right to modify or remove any content that is identified as reprisals for any reason. The user declares and guarantees to be in possession of all the rights necessary for the use of the content sent to the website and that its use does not constitute a violation of generally accepted decency standards. The user accepts to defend, indemnify and hold harmless from any claim deriving from or pertinent to the content sent to the website. By sending the content to the website, the user automatically grants or guarantees that the owner of such content has expressly granted us the perpetual, irrevocable and copyright free right , and licenses the use of the content in any way deemed appropriate to our sole and exclusive discretion.

Reviews, comments and questions

Visitors can post reviews, comments and other communications or send suggestions, ideas or questions to amministrazione@aquilonepubblicitario.it. By doing so, the user grants all rights to the use, disclosure, reproduction, modification, licensing, transfer and exploitation, in any way, of the aforementioned suggestions or ideas.

Limitation of liability

We do not accept responsibility that the website, its servers or e-mail messages sent from the website are free of viruses or other harmful components. We will not be liable for damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive or consequential damages. Certain laws do not allow the limitations contained in this clause. If these laws apply, some or all of the above limitations may not apply and you may have additional rights.

Applicable law

By visiting the website, the user agrees that these Terms of Use and any dispute between the parties arising from the use of this website are governed by Italian law, even in cases where the principles of conflict of law provide that another must prevail law.


Privacy notes

Information on the processing of personal data

We appreciate your interest and we know that privacy is important to you. As a result, we have implemented this Personal Data Processing Notice to alert you to the information collected, how you acquire it, and to use it. By using this website, you accept the practices described in this Privacy Policy.

How and when information is collected

We acquire your "personal" information when you provide it to us. For example, if you purchase one of our products, we usually collect your name, address, telephone number, credit card number and e-mail address. If you subscribe to a newsletter, we acquire your e-mail address. If you benefit from the special services we offer, we can acquire other personal information associated with you.

Use of information

We are committed to protecting your privacy. Under no circumstances will we rent, sell or share your postal or e-mail address with other companies for marketing purposes without your consent. Your information is used for internal purposes such as processing and to update you on your order. You may occasionally receive information regarding new features, new services or special offers that we believe will interest you. If you benefit from the special offers made by our marketing partners, we may, with your consent, transfer your personal information to them.

The personal information you provide when ordering is used to process and complete the order. Your personal information is also used for internal purposes such as providing customer support or providing, maintaining, evaluating and improving our products and services.

We are partners with one or more credit card processing companies to assist you in making the payment. However, these companies do not store, share, store or use information that can identify you personally for any secondary purposes.

We may disclose personal and non-customer information to any incoming company, such as a company that acquires our business. You may need to disclose your personal information when required by law or if we act in good faith as we believe that such action is necessary to comply with a judicial proceeding, a court order or the notification of legal acts.

Data transfer and storage

This website is managed by Aquilone Insegne srls, an Italian company. Personal and other information will be transferred to Aquilone Insegne srls. for storage in Italy.

Your choice to waive certain communications

If you are no longer interested in receiving announcements and other marketing information by e-mail, send a request by e-mail to amministrazione@aquilonepubblicitario.it. Include the full name, e-mail address and postal address. Note that you may always receive communications regarding customer support.

Links to other websites

Our website may contain links to other websites operated by other companies. We are not responsible for the privacy practices of these websites. We encourage our users to be aware of the fact that they leave our site and read the information on the processing of personal data of these sites. This information on the processing of personal data refers exclusively to information collected from our website.

IP addresses and cookies

We also collect "non-personal" information, such as the type of browser, the URL of the previously visited site, the name of the Internet provider, the operating system and the IP address. "Non-personal" information can not be used easily to identify you. We may use non-personal information to help diagnose problems with our server and to administer the website. Non-personal information may also be used to obtain broad demographic information and to recognize traffic characteristics and use of the website by part of the customers. This information is used in the marketing and development of the website design and layout.

Also, like most e-commerce websites, we use "cookies". Cookies are small pieces of information stored on your computer by the web browser. Even if our cookies do not store any of your personal information, they allow us to keep items in the shopping cart between visits or during the same visit or provide you with a better user experience. The use of cookies by the web browser is at your discretion. In most browsers, the Help section of the toolbar will tell you how to prevent your browser from accepting new cookies, how to be informed when you receive a new cookie or completely disable cookies. You can also disable or delete similar data used by add-ons (add-ons) of the browser such as Flash cookies, by changing the settings of the add-ons themselves or by visiting the manufacturer's website. However, since cookies allow you to use some of the features and services, we recommend that you leave them enabled. For example, if you block cookies, you will not be able to add items to your Shopping Cart, go to the checkout or use any services required to register. If you have not changed your computer settings, it is likely that cookies are already accepted by the browser.

Protection of information

The protection of your personal information is very important to us. When you enter confidential information such as the credit card number in the registration or order forms, the information is encrypted using SSL technology. For purchases made online with credit cards, the credit card number is stored in encrypted format for a limited period of time and our employees do not have access to this information. PIN data or 3-digit security codes are not stored.

We use generally accepted industry standards to protect information sent from unauthorized access or disclosure, both during transmission and during receipt of such data. However, no method of transmitting information on the Internet or electronic storage is 100% secure. Therefore, while trying to use commercially valid methods of protection of personal information, we can not guarantee its absolute protection. We assume no responsibility for any disclosure of data due to transmission errors, unauthorized access by third parties or any other third party acts or other acts or omissions.

Privacy of minors

The services are aimed at users over 18 years of age. As a result, information from persons identified as minors will not be collected or used on purpose. In addition, information that has been identified as belonging to a minor is deleted from our database.

Updating of personal information

If you need to change your personal information, you can correct, update or remove them by contacting our customer service at amministrazione@aquilonepubblicitario.it

Links to other websites

Our website may contain links to other websites operated by other companies. We are not responsible for the privacy practices of these websites. We encourage our users to be aware of the fact that they leave our site and read the information on the processing of personal data of these sites. This information on the processing of personal data refers exclusively to information collected from our website.

Changes to the information on the processing of personal data

In case of changes to the information on the processing of personal data, a new version will be published on the website and will be in effect from the date of publication on the site. The new information is applicable to all users, past and current, of the website and replaces any previous information that is inconsistent with it.

Contacts

For any questions regarding the information on the processing of personal data, please contact us at amministrazione@aquilonepubblicitario.it

Updated date: February 6th 2018